This policy applies to this website and the information you provide through forms or other interactions. Cobinyiu Creativity is responsible for handling that information.
1. Scope and controller
We may collect your name, company, contact details, enquiry content, device and browser information, IP address, and website usage data needed to operate and improve the service.
2. Information we may collect
Information You Voluntarily Provide
- Name, company or brand name, work email, telephone number, and other contact information.
- Currently used platforms, problems you wish to solve, project background, consultation content, and communication records.
- Information filled in when subscribing to newsletters, registering for events, applying for exhibitions, or negotiating cooperation.
Technical Data Generated During Website Operation
Information is used to respond to enquiries, provide and improve services, maintain security, perform website analytics and meet legal obligations.
We do not arbitrarily sell, rent or exchange personal information. Data may be processed by necessary service providers or disclosed when required by law or a competent authority.
3. Purposes of use
- Responding to questions, arranging consultations, product demonstrations, importing evaluations, providing quotations, and follow-up services.
- Managing customer relationships, cooperation records, subscription content, and necessary business contacts.
- Maintaining website stability and security, detecting abuse, eliminating errors, and preventing unauthorized access.
- Analyze website and content usage to improve functionality, reading experience, and service quality.
- Fulfill obligations required by law, accounting, taxation, dispute resolution, or competent authorities.
- Provide product updates, promotional information, or marketing messages with your consent; you may request cessation at any time.
4. Sharing and processors
| Duration of Use | Use will be made for the duration of the collection purpose, the duration of business transactions, or the retention period required by law, contract, accounting, cybersecurity, and dispute resolution. Upon the expiration of the purpose or retention period, the data will be deleted, discontinued, or de-identified. |
|---|---|
| Region of Use | In principle, use will be made within the territory of the Republic of China (Taiwan). If the infrastructure for website hosting, email, forms, CRM, or other necessary services is located overseas, the data may be processed by an overseas service provider; the company will require them to take reasonable protective measures. |
| Target Users | Personnel authorized by the Company for business purposes, contracted vendors providing website hosting, cybersecurity, forms, email, CRM, or analytics services, and judicial or competent authorities legally entitled to request information. |
| Methods of Use | Recording, storing, organizing, contacting, analyzing, and providing services in electronic, automated, or non-automated manner, including email, telephone, and information system processing. |
| Impact of Not Providing | You can browse general content without providing form information; however, if the necessary fields are not provided, we may not be able to respond to inquiries, arrange consultations, provide demonstrations, or complete subscriptions. |
5. Cookies and analytics
The site may use cookies or similar technologies for essential functions, preferences and analytics. You can limit or disable them through browser settings, although some functions may be affected.
We use reasonable organizational and technical safeguards and limit access to authorized personnel. Information is retained only as long as necessary for the stated purposes or legal requirements.
6. Security and retention
Subject to applicable law, you may request access, correction, deletion or restriction of your personal information. Contact us to exercise these rights.
- To complete website hosting, form submission, email, customer relationship management, cybersecurity, or other necessary services.
- With your consent, or at your request, we will process the data jointly with a designated partner.
- As expressly required by law, or as required by law by judicial, police, or competent authorities.
- As necessary to protect the rights, property, and safety of our company, users, or others, and in accordance with legal regulations.
Email: jimmy.hsu@cobinyiuapp.com · Phone: +886 910-200-392
7. Your rights
Based on the sensitivity of the data and business needs, our company will take reasonable technical and management measures, such as access control, minimum necessary access, transmission and storage protection, record and backup, service provider management, and cybersecurity incident response. However, no method of network transmission or storage can guarantee 100% security; if an event occurs that may affect your rights, the Company will take remedial, notification, or reporting measures in accordance with the law.
8. Contact
In accordance with the Personal Data Protection Act of the Republic of China, you may exercise the following rights regarding the personal data held by the Company:
- To inquire or request access.
- To request a copy.
- To request supplementation or correction.
- To request cessation of collection, processing, or use.
- To request deletion.
To prevent misuse of your data, the Company may require you to provide information sufficient to verify your identity and the scope of your request. When making a copy, the Company may charge necessary costs in accordance with the law; if there are other retention obligations or exceptions under the law, some requests may not be completed immediately, and we will explain the reasons to you.
IX. Minors
This website primarily provides services to businesses and does not primarily target minors. We will not knowingly or proactively collect children's personal data. If a legal guardian discovers that a minor has provided information without proper consent, please contact us. We will verify the information and handle the matter according to law.
X. Policy Updates
This company may adjust this policy due to changes in services, technology, or laws. Updated versions will be published on this page with the date; if the changes may significantly affect your rights, you will be notified through website announcements or other appropriate means.
XI. Contact Us
To inquire about this policy, exercise your personal data rights, or report privacy and information security issues, please contact us through the following methods:
Cobinyiu Creativity Co., Ltd.
Email：jimmy.hsu@cobinyiuapp.com
Telephone:0910-200-392