Reduce information gaps
First define the real obstacles for customers and operations, then select the appropriate model, interface, and platform.
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About Cobinyiu
Use AI to make operations smarter
and service warmer
From online search and customer service to on-site guidance, we turn AI, data and customer journeys into capabilities that operating teams can actually use.
Our Mission
Extending the same set of AI understanding capabilities
Extending the same set of AI understanding capabilities
to every service location
With AI search as its core, Relying on Friends Creativity helps businesses transform scattered product, knowledge, and venue information into smart services that customers can truly use.
We focus on retail e-commerce, tourism, and other service locations with clearly defined data scope. From online AI semantic search, intelligent customer service, and content generation to LINE, Facebook, interactive screens, and AI guide robots, we allow the same set of understanding capabilities to transcend online and offline, forming a consistent OMO customer experience.
We believe that the value of AI lies not only in improving efficiency, but also in reducing information gaps, understanding real needs, and making every service more immediate and closer to people. Through natural language understanding, data integration, and measurable implementation methods, we assist businesses in improving operational processes, strengthening brand interaction, and gradually creating sustainable business growth.
AI Search and Product Recommendation
Intelligent Customer Service and Content Generation
OMO Cross-channel Service
Robots and Interactive Screens
Our Mission
Extend the same understanding to every service environment
Cobinyiu Creativity develops AI Search for defined business environments, with a focus on retail commerce, tourism and service operations. We connect semantic search, customer service, content generation, LINE, interactive displays and robots into a consistent OMO experience.
Understand real customer needs
Validate value with minimum viable data and scenarios to avoid premature large-scale deployment.
Build measurable, sustainable services
Enable consistent data and understanding capabilities across websites, social media, customer service, and physical devices.
Continuous Measurement
Continuously check search quality, interaction behavior, and business metrics to make the service more accurate with use.
Our Team
Team Introduction
Team members come from diverse industries including fintech, semantic algorithms, product design, and robotics, possessing rich practical experience. We have a deep understanding of the pain points of AI applications in retail and service settings, and provide highly customized and practically implementable AI solutions based on different clients' data, platforms, and operational needs.
Jimmy Hsu (Jimmy)
CEO & FounderFormerly worked at Nuwa Robotics、Cathay Financial Holdings Digital Development
Alex Chang (Alex)
Product ManagerFormerly CMoney PMSpecializes in AI-driven user experience optimization